SERVICE
Our Services

We provide comprehensive one-stop support for office relocation and renovation projects.
Our Project Management establishes and facilitates the overall project process and formulates strategies for success,
our Creative Design imagines the design solutions and oversees the construction of the office,
and our Facility Management maintains and optimizes the completed office.
Our team of experts in each practice work together to realize the creation of a strategic workplace.

SERVICE
Services We Provide

We provide a comprehensive one-stop solution for office relocation
and renovation tailored to the objectives of your business strategy.

  • PROJECT MANAGEMENT Planning & Execution
  • CREATIVE Design & Construction Oversight
  • FACILITY MANAGEMENT Operation & Optimization

SERVICE FRAMEWORK
Service Framework

1. Work together with our clients as one team.

Once involved in a project, work to understand the values and priorities of our clients to involve ourselves to view the project from an equal perspective. In this way, we engage in the project as if it were our own and conduct ourselves as members of a project team who can engage in open and free discussions.

2. Address sophisticated and complex issues.

Our knowledgeable in-house experts are able to address sophisticated and complex issues involving management and organization. When necessary, we also collaborate with outside specialists to ensure we arrive at the best solutions.

3. Selection of optimal partners from
a neutral standpoint.

We coordinate with trusted external partners for each project objective.
Our recommended policy is for each external partner and our client to enter into a direct contract.
This is to prove that DE-SIGN does not add any fees to those of external partners or to the costs of furniture and fixtures.
Our policy is to ensure that the optimal partner is selected for each objective from the same neutral position as our client.

サービス体制図

PROCESS
Process

The services provided by DE-SIGN progress through the following processes.

ZOOM
PROJECT MANAGEMENT Planning & Execution CREATIVE Design & Construction Oversight FACILITY MANAGEMENT Operation & Optimization

PROJECT MANAGEMENT (Planning & Execution)

We strive to gain both a broad and deep understanding of our clients;
including their business strategy, products and services, history and culture. We clarify the client’s issues to be resolved and the goals to be achieved, and facilitate the realization of these goals. We deliver the direction on what to build, provide consulting according to the client's key objectives, and provide management to realize the project according to plan—all in a way that is tailored to the distinctive properties of each project.

  • 01 PROJECT PLANNING

    We work as one team with our client and conduct interviews and discussions to establish the key issues and objectives of the project. We then draw up a process to achieve the best solution and plan the necessary budget, schedule, and structure. From this foundation, we put together the optimal team to execute the project.

  • 02 REQUIREMENTS PROGRAMMING

    In this phase, we extract the key concepts and requirements of the project. We conduct surveys to gather quantitative and qualitative data, conduct workshops to discover essential issues and insights from the results, and confirm the necessary equipment and requirements. We then continue develop project forecasts, verify construction conditions, facilities and equipment, ICT environments, and advise medium-term management plans to ensure maximum business continuity.

  • 03 DESIGN MANAGEMENT

    Based on the key concepts and requirements, we assign an optimal design team and collaborate to prepare the right solutions. We consider workstyles and equipment plans in parallel and develop a proposal that is future-proof and suited to actual operations. When the schematic design is complete, we calculate rough cost estimates and verify the cost effectiveness of the design.

  • 04 CONSTRUCTION MANAGEMENT

    We optimize costs, construction details, construction processes, and build quality. We handle bidding using an RFP process to receive proposals from and select the best partners for the work. Before placing orders, we confirm final verifications to construction details and processes to ensure adherence with budget, schedule, and quality requirements. We coordinate construction workflows across multiple contractors to guide the construction to a smooth completion.

CREATIVE (Design & Construction Oversight)

We undertake all the necessary design needs for a project, including but not limited to architectural design, interior design, product design, and graphic design. We acquire a deep understanding of our client's needs and sensibilities, then generate concepts and design solutions to meet our clients' design objectives.

*Although DE-SIGN has an in-house design team that is capable of handling all creative design work, it is possible to also work with an external team. We work to select the best design team possible according to the needs of the project without favor to our in-house design team.

  • 01 REQUIREMENTS PROGRAMMING

    We ascertain the client’s current circumstances and identify the issues they face. We deepen our understanding of the client’s vision and envision a bold yet practical project concept. Using design thinking, we create concepts that deliver both unexpected touches and client satisfaction.

  • 02 SCHEMATIC DESIGN

    We develop the design concept from a deep understanding of the project values and requirements; then build on this narrative throughout the design. In our schematic design, we perform zoning, layout design, operational planning, ensure compliance with applicable laws and regulations, equipment lanning, and material specifications. At the completion of schematic design, we conduct a comprehensive design presentation and establish an agreement of the design to be built. This is the process in which alignment is reached with all stakeholders involved.

  • 03 DESIGN DEVELOPMENT

    We prepare detailed design development for realizing the approved schematic design. We prepare various types of drawings incorporating detailed specifications and dimensions. These become the documentation for quotations and bids from contractors and furniture suppliers. As needed, we also participate in value engineering to finalize the final design details and ensure design executions with a high cost performance.

  • 04 CONTRACT ADMINISTRATION/
    CONSTRUCTION OVERSIGHT

    During the construction period, we carry out oversight to verify and ensure construction work is conducted in accordance with the approved drawings and specifications. If construction adjustments are necessary, we work to come up with solutions, provide instructions, and confirm the construction details to ensure on-time delivery. Upon completion of construction, we conduct design inspections to confirm the completion of all work as well as coordinate completion drawings and any corrective works that may arise.

FACILITY MANAGEMENT (Operation & Optimization)

We provide support for the long-term maintenance and utilization of the workplace. We help consider whether or not to implement a new project, support daily operations for maintaining the environment, and conduct periodic studies for implementing a Plan-Do-Check-Act (PDCA) cycle.

  • 01 DUE DILIGENCE

    Conducted prior to the start of the project. We survey the client's situation and consider solutions to the issues that are faced. Considering the budget, current conditions of in the real estate market, and long-term outlook, we propose the optimal approach; reviewing options such as renovation, expansion, and relocation.

  • 02 OPENNING SUPPORT

    We communicate with and prepare users in advance of the project concept, functions, equipment, uses, and procedures of the newly created space by compiling recommended operational rules and policies from the perspective of both workplace and team workstyle.
    In addition, we help organize events as opportunities for communication of messages from management, host painting events, opening parties, etc., so that each and every individual can feel a sense of contribution or attachment to the new space.

  • 03 OPERATIONAL SUPPORT

    We provide support to maintain and optimize places. We provide consultation for all the elements that play essential roles in workplaces and workstyles, such as interior design, equipment, furniture, and ICT tools.
    We also survey user satisfaction and changes in priorities through follow-up and periodic studies; making any improvements as needed.

SURVEY
SURVEYS

We provide three types of surveys on workstyles and office environments
as part of our basic package, free of charge.

Surveys that enable visualization of the priorities of issues faced by management and administrative departments,
such as “strengthening employee engagement” and “reforming workstyles.”
Our office professionals will even provide a diagnostic report
to support our clients in the ability to make the best decisions for their business.

  • WORKPLACE
    ENGAGEMENT SURVEY

    To understand
    how the work environment
    affects employee engagement.

  • WORKSTYLE SURVEY

    To understand the gap
    between employees’ ideal workstyles
    and the current situation.

  • WORKPLACE SURVEY

    To be able to determine
    the best investment priorities
    for the office environment.

プロセス図

Designing Workplaces
founded in Business Strategy

Please feel free to contact us.